Support
Answers to common questions, and how to reach us.
Need a hand? Email support@streaks.app. We're a small team, so it may take us a little while, but we read every message.
The quickest way is from Help in the app: the email it creates includes your device and app details, which helps us answer faster.
Help in the app
Streaks has a built-in Help Center with answers to most questions. To open it:
- On the main screen, tap the gear button.
- Tap the ? button.
You can also open Settings and choose Help. From there you can search the help topics, replay the tutorial, check for an update, or email us.
The same topics are below.
Is Streaks a subscription?
No. Streaks is a one-time purchase, so there's nothing to cancel. There are no ads.
Which devices does Streaks work on?
iPhone, iPad, Apple Watch, Mac and Apple Vision Pro. One purchase covers all of them, and your tasks sync between your devices with iCloud.
Do I need an account?
No. There's nothing to sign up for. Your tasks are stored on your devices and in your own iCloud account, not on our servers. See our privacy policy.
Does it work with Family Sharing?
Yes. If someone in your family can't find it, have them open the App Store, tap their account picture, then Purchases, and download it from there.
Can I get a refund?
Apple handles all App Store payments, so developers can't issue refunds. You can request one from Apple at reportaproblem.apple.com.
Why aren't my tasks syncing between devices?
Make sure Streaks is up to date on every device, each device is signed in to the same iCloud account with space available, and iCloud is turned on for Streaks. In Streaks, Settings > iCloud shows recent sync errors. There's more in Tasks Will Not Sync Across Devices.
How do I restore my tasks from a backup?
Streaks backs up your tasks automatically. See Restore Tasks From Backup.
How do Health tasks work?
A Health task is linked to the Health app and is marked as complete automatically when new data is recorded. See Creating Health Tasks, our guide to tracking habits automatically with Apple Health, and our privacy policy for how Health data is used.
Can I bring my history from another habit tracker?
Yes, with a CSV file. See Switching habit trackers: how to bring your history across.
Is there a version for kids?
Yes. Little Streaks is our routines app for kids, on iPhone and iPad.
Help topics
Tasks
- Edit or Delete a Task
- Task Days and Frequency
- Timed Tasks
- How Do Negative Tasks Work?
- Categories
- Task Icons
- Statistics
- Edit History
- Undo Completion
- Notes
- Change Current Page
- Arrange Tasks and Pages
- What Is The ★ Next To The Streak Number?
- What Is The ● Above The Task Icon?
- What Is The × Above the Task icon?
- Vacation Mode
- 2-Day Rule
- Break It Down
Widgets
- Widgets
- Interactive Widgets
- Turn off Interactive Widgets
- Live Activities
- Control Center and Action Button
Up Next Screen
Archived Tasks
Apple Watch
Manage Data
- Restore Tasks From Backup
- Import Data From Other Apps
- Export Task Data
- Duplicates, Reset and Delete All
Task Sync
Health Tasks
- Creating Health Tasks
- Energy Deficit
- Data Source
- Screen Time
- Medications
- Work Out
- Mindful Minutes
- Heart Rate Zone
- Sleep Tasks
- Record State of Mind
Shared Tasks
- Start Sharing A Task
- Stop Sharing A Task
- Start Following A Task
- Stop Following A Task
- Change Task Owner Icon
- Unable to Share Task
Notifications
- Application Badge
- Automatic Times
- Time Sensitive Notifications
- Location Based Notifications
- Task Suggestions